Is there a minimum or maximum length of time I must remain a member once I have registered?
There is NOT a minimum or maximum length of time imposed on members. You may come and go as you please with no penalties.
I have a question that is not answered in this FAQ section. How can I get in touch with you?
Any and all questions and concerns can be submitted to Customer Support by emailing firstname.lastname@example.org These requests are handled efficiently and effectively by our support team.
What is the cost for a monthly membership to the Christian Parenting Association?
The CPA membership costs $9.97 per month.
How can I cancel my monthly membership?
If you would like to cancel your membership you are free to do so at anytime. Simply send an email to our Customer Support at email@example.com and include the subject line “Cancellation of CPA membership.” In the email include your name and type of payment.
How are refunds and cancellations are handled? What is the difference between a refund and cancellation?
When a customer reaches us by phone or email, our first response is to assist in getting technical support or customer service for the customer for the product that they purchased. However, in some cases a product may be unsatisfactory to the customer for reasons completely beyond our control, in which case a return or a cancellation may be processed.
If a customer requests a refund, the money for the requested transaction is refunded back to the customer, in part or whole. Since the refund is for a monthly membership, then the our refund policy allows for the most recent payment to be refunded. A refund will also result in a cancellation of the Christian Parenting Association membership.
If customers request a cancellation for their Christian Parenting Association membership, no future rebills will be charged to their account. Cancellation will not generate a refund – it will only stop any future rebills.